Find a branch, talk to us, or let us know what you think

Visiting a branch? Here’s helpful information on what to bring. 

Absa customers

• National ID card (Kenyan) or passport (non-Kenyan)
• KRA - PIN

Non-Absa customers

• National ID card (Kenyan) or passport (non-Kenyan)
• KRA - PIN
• Last two months payslips (certified)
• Bank statements for three months(certified)
• One passport photo
• KRA - PIN

Visit our Absa Agency Banking Agent Outlets

Postbank Mashinani Agents, Postbank Main branches, and recently launched agents across the country provide access to critical banking services, including cash deposits, card-based cash withdrawals, mini statements, and balance enquiries.

See Postbank Mashinani branches

See Postbank main branches 

See new additional agents